Question 1

How do I extend the life of my candles?

Accepted Answer

Your initial burn is the most important in determining the life of your candle. Your first burn should up to 3 and 3.5 hours or until a full melt pool has formed. The first burn and every burn after should always melt the wax to the edge of the container, ensuring that as your candle melts it does so evenly down the glass.

Question 2

Do I need to trim my wick?

Accepted Answer

Yes, you should trim candle wicks to less than 0.5cm (1/4 inch) before every burn. Long or crooked untrimmed wicks can cause uneven burning, make your candle burn too quickly, produce soot, and reduce the fragrance. For more tips, feel free to contact us at info@glimglamcandles.com.

Question 3

How do I clean my candle jar?

Accepted Answer

Soy wax has a naturally low melting point, and cleans extremely easy. Scrape out and leftover wax with a spoon / knife. Using hot, soapy water, wipe clean.
 
PLEASE re-purpose your jars!
 
Read more how to clean / re-purpose your jars here.

Question 4

I need my candles tomorrow. Can you Overnight?

Accepted Answer

In most cases, yes. Typically, we need at least 1-2 business days to process and ship each candle order. However, we can sometimes make an exception to have an order ship via overnight shipping. For more information, please contact us at info@glimglamcandles.com prior to placing your order and we will be in touch ASAP.

Question 5

Do you offer Bulk Discounts for my Wedding / Event / Client Gift?

Accepted Answer

Yes! We offer bulk discounts on purchases of 25+ units of the same product / scent.

Question 6

Do you offer Wholesale?

Accepted Answer

Yes! We offer wholesale options. Please contact us at info@glimglamcandles.com for more information on pricing and availability.

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